NEIGHBOURHOOD +

CONSULTANCY

NEIGHBOURHOOD +

MARKETING CONSULTANCY

CONSULTANCY

What I offer

Welcome to Neighbourhood Online, my marketing consultancy service.

I am potentially your one-stop shop for getting your online both up to the highest expectations of the web today and delivering your highest hopes for what you want to achieve – either as a start-up, a refreshed position, or on an ongoing basis.

Equally I can support special projects, give an underserved aspect of your marketing mix some love, or integrate with your digital/marketing team to push something major over the line.

I have twenty years of experience in marketing and communications to offer, and have specialised online for nearly a decade now.

I frequently exceed my client’s expectations you can read their reactions to what we produce and achieve together here

My consultancy specialises in online marketing strategy and providing the products, assets and functionality you need to deliver your plan.

This could include everything from producing tonally pitch-perfect, creatively exciting, optimised, well-written and effective copywriting, to setting up your technical online marketing solutions and teaching you how to use them.

I can create beautiful, clean, stylish, responsive branded websites from start to finish.

I also take on web editor roles and ongoing website maintenance, updates and security.

With a focus on integrating your social media, branding, and artwork, I craft compelling stories and ideas to elevate your brand.

I can also design your brand itself.

My experience and skills mean that I can offer technical support, website development, and WordPress design expertise to bring your vision to life.

Have an explore around this website to learn more about how I can help you achieve your online goals – or just pick up the phone and call, email me or use the contact form below to get the ball rolling.

Get in touch now to get high value, highly focused input to turn your online around.

    What Clients Are Saying

    FEEDBACK

    Neighbourhood-Online has created a confidence-inspiring, bespoke and responsive web-based sales platform for GardaWorld that reflects their world class premium brand.

    Lucy has brilliantly stripped away all but the essential necessities; her website design offers a simplicity and clarity in the way it guides a customer to the services we offer.

    The look and feel of the website speaks to the tone required by our highly selective audience with precision and confidence.

    Despite my uncertain attempts at describing my intent, Lucy has created a website that I look at now and say to myself, “that is exactly what I wanted”.

    More than that, my most important customer recently commented that their website designers should aspire to deliver something akin to ours.

    On a mechanical level, Lucy’s intelligent analysis and her nuanced understanding of the critical role our website plays in positioning our company and how we relate to our customers underpin her approach.

    Her management of the project, from inception to rollout and handover, has been confidence inspiring and so easy to work with.

    Rupert Granville, Managing Director , GardaWorld / Fluid Mind

    I was delighted with my new website and really enjoyed working with Lucy.

    I love the beautiful, striking design and was incredible impressed with the combination of care, attention to detail and creativity which she brought to the design process.

    I was particularly impressed with Lucy’s intuitive understanding of me and what I wanted for my business, backed-up by intelligent probing to ensure that her intuitions were correct and the details were exactly right.

    It was genuinely a pleasure to work with someone who has such an obvious love of design and creativity. Even more gratifying was Lucy’s excitement, enthusiasm and insight about my venture.

    Lucy is not only a very talented designer, she is extremely professional with great communication skills. She is very clear and patient when explaining technical aspects (which I appreciated as someone for whom technology is not my strong point) and gets things done in a no-fuss manner”

    I would happily recommend Lucy and would certainly work with her again.

    Stephen Roberts, Owner , Stephen Roberts Astrology
    I had the pleasure of working with Lucy in the creation of my website for my new coaching business.
    At the beginning of the process I wasn’t sure what I wanted or needed, other than a virtual space that had my email address on it!
    I was also rather hung up on looking at other coaches’ sites and how they looked, which in retrospect was me being a bit fearful of showing who I was and what I was offering.
    I had no real idea about functionality or how the website could come alive. Fairly technically blind I guess!
    But that turned out to be okay, because working with Lucy she keeps you focused on the aspects that I know most about – me and my unique business vision.
    Lucy used her nurturing powers of gently helping me to distil my own essence. She skillfully helped me to focus in on what makes my brand unique and encouraged me to use some powerful reflective writing that had given me spin-tingle moments as I wrote it.
    She encouraged me to see this as the basis of my site and how I use words on my website. She led the process in a way that felt both exciting and straightforward.
    Looking back, Lucy was brilliant in that she didn’t tell me anything I didn’t need to know at each step. She refrained from blinding me with technical information that would have worried and overwhelmed me.
    Instead she engaged me on the most important bits and then skillfully care-taked behind the scenes to make what I wanted work.
    When Lucy presented me with the draft site I was a bit emotional to say the least and particularly blown away by Lucy’s design ability.
    I was immediately happy with her ideas because she had really taken the time to tune into me. She had also created a site that looked a million miles away from the stuffy old-fashioned sites I was coveting.
    We created something stylish, fresh and very ‘now’ which is exactly what I wanted but didn’t quite realise!
    She checked in with me a lot and celebrated our results. Lucy is very present with you and wants to be in the moment with her clients.
    She really cares how you feel – marketing after all is about making feelings  – and she doesn’t scrimp on time and attention she gives you.
    I couldn’t believe how great my site was, and I have since shown it to some coaching peers who are frankly a bit jealous.
    Lucy was also a thorough and sturdy presence when it came to the technical handover bit. She made it all clear and bite-sized.
    She said that she would be around if I needed support and thankfully didn’t do one of those cringy hard sells about future upgrades for products. There was just a nice invitation for a future conversation.
    That was refreshing!
    To draw my feedback to a close, my experience of Lucy is as a gifted creative dream-weaving Website Whisperer.
    If that isn’t a thing already, Lucy has made it one, with her attentive and brilliant web design service.
    I highly recommend working with her and going on a creative adventure that was immensely good for the soul in the process of making a website that looks professional and inviting.
    Thanks so much Lucy!
    Jo Clarkson, Owner, Jo Clarkson Coaching

    I have over ten years experience of working as a front end web developer with various agencies and for high profile clients including the BBC, Estée Lauder, IPSO and CFAUK.

    In all that time I don’t recall ever having been involved in so thorough, detailed, and all encompassing a scope process.

    Lucy’s ability to absorb and collate the complex history and aspirations of our organisation surpassed all expectations.

    The workshop style consultation process enabled her to cut to the electric heart of what we do as an organisation, and what we want to achieve with the new website.

    The result was an astonishingly rich and nuanced understanding of our requirements and a scope that reflected that high level of comprehension.

    In fact, two of the agencies we then asked to tender for the work both concurred that the scope was the best they’d ever seen and enabled them to quote for the work confidently, comprehensively, and competitively.

    I would have no hesitation in recommending Lucy Granville for her scope service to any prospective client.

    Thomas Phillips, Chair of the Board of Directors, Small Steps Project

    Lucy redesigned my website. I’ve found her approach to work professional and friendly.

    She took the time to get to know me and my business and I felt as though she really understood the vision I had for my brand as a result of this.

    Thank you so much for all the time and effort you have spent on my website.

    Natalie Johnston, Owner, Movement & Bloom

    Lucy is a very talented web designer, with an eye for design.

    It was a great pleasure to work with her. I am not very easy to satisfy as I am a total perfectionist, but the website went beyond my expectations.

    She followed my wishes for website with a simple structure, no unnecessary info and no flashy graphics.

    She brought in her own ideas in to go with the above, putting a big emphasis on good photographs and a blog to tie in with social media, which she wrote.

    She has an uncomplicated and refreshing manner, there was a good working atmosphere during meetings.

    Mary Antrack, Owner, The German Bakery
    Lucy has been helping our business become more visible online. We have been amazed with what she has done already. Our website has gone from page 6 on Google to page 2 already. Really pleased with the results and can’t thank her enough. Brilliant service. Thank you.
    Katie Bowers, Owner, Prince & Princess Baby Boutique

    Thank you so much Lucy. Your input has been priceless.

    I feel confident after our session today. We’ve nailed so much and there’s a lot more clarity. We’ve figured out what we should be including and what we should be excluding.

    We’ve worked out the tone for my new business, and the way to reel people in.

    It is great talking to an expert because you bounce ideas off each other.

    Sarah Moorhouse, Sarsh Prints

    A pleasure to work with, and recommended for inspiration in ideas, and for producing quality content.

    Lucy has proved a valuable resource in ideas-led creative projects, always demonstrating a fresh angle in thinking, applied to a thorough understanding of the brief.

    Stephen Green, MJ Media

    We hired Lucy to write content for the website, and she tackled it effortlessly.

    Our company’s brief was tricky, not only we are not native speakers catering for the UK market, but we were breaking ground with a new product that is difficult to explain.

    Lucy was able to work with stem cell transplantation jargon transforming it into content families understand and relate to.

    M Clara Camacho, Marketing and Communications, Cellplan

    Lucy is very passionate, challenging the brief and going above and beyond what was asked to ensure the best quality work, and delivered on time.

    I highly recommend Lucy, it was a real pleasure working with her, especially in stressful times.

    M Clara Camacho, Marketing and Communications, Cellplan

    I honestly can’t thank you enough. To be able to talk to someone who gets what I’m doing and understand my passions is such a relief.

    Lucy and I built up a great working relationship where I felt as though I could approach her with ideas and changes and nothing was too much trouble.

    Natalie Johnston, Owner, Movement & Bloom

    She has the ability to translate a verbal description into an accurate visual representation.

    I would high recommend Lucy. Her creativity, professionalism and approachability make her easy to work with.

    Natalie Johnston, Owner, Movement & Bloom

    I worked with Lucy for around 3.5 years and managed her for around 2.5 years. I found her a pleasure to work with. She is an excellent communicator with both external and internal clients and professional and knowledgeable at all times.

    Her quality of work always came up to scratch and she could always be relied on to go the extra mile to make sure projects were a success.

    Recent Work

    WEB DESIGN • BRANDING • CONTENT

    Connect.

    SOCIAL PRESENCE